Marrying Energy Efficiency and Demand Response

| Jul 14, 2011

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Utilities, the U.S. government and other electricity industry stakeholders recognize energy efficiency and demand response programs as powerful tools to help customers reduce energy consumption and utility bills and assist utilities with curbing the ever-growing demand for power.

Despite the likeness of the two types of programs, utilities have been slow to tap into their synergies.

These are synergies, according to the Electric Power Research Institute (EPRI), that could dramatically curb the national demand for power. Over the next two decades, EPRI estimates that the integration of demand response and energy efficiency programs has the potential to reduce demand for electricity by 14 to 20 percent below projected levels during peak periods, when demand is highest.

Despite the positive forecast, out of 2,016 U.S. and Canadian energy efficiency, demand response and load management programs identified in a 2009 report by the U.S. Department of Energy (DOE) and the Environmental Protection Agency (EPA), only 56 served both energy efficiency and demand response purposes.

According to the report, differences in how energy efficiency and demand response programs are financed and a lack of utility staff and contractors with expertise in both fields contribute to the lag.
The report also emphasizes a fear among energy efficiency managers that demand response mechanisms will inhibit them from meeting their ultimate goal of reducing energy in the long term. Energy efficiency guarantees energy savings over time, while demand response only encourages people to shift their use.

A disproportionate aversion among customers to demand response programs is also cited by the report. Whereas energy efficiency programs do not force customers to change the way they live, demand response programs call on customers to change their consumption patterns.
The DOE and the EPA list three elements with the potential to change the nature of demand response to bring it more in line with energy efficiency goals: smart grid technologies, widespread energy price and use information and dynamic rates.

The Sacramento Municipal Utility District (SMUD) is working with these elements in an attempt to better meld energy efficiency and demand response program goals.

Ed Hamzawi, SMUD's customer applications coordinator, insists that the trick to integrating the two for small commercial and residential customers is simplicity.

"Our goal is to make the terms `energy efficiency' and `demand response' easy to understand," said Hamzawi. "We need to get away from making distinctions [between the two] as much as possible."

Testing the Idea

SMUD tested the integration of demand response and energy efficiency efforts in the summer of 2008 through a pilot project. The utility offered 78 of its small commercial customers programmable communicating thermostats-an energy efficiency technology-in exchange for their willingness to manually turn up their thermostats, or to have their thermostats automatically raised by 2 to 4 degrees on exceptionally hot days, when demand for power threatened the utility's reliability as a provider.

Office buildings, retail outlets, and restaurants volunteered to participate, and agreed to one of these options in exchange for $120 and help from SMUD with making their buildings more efficient.

SMUD installed the communicating thermostats in participant premises, conducted energy audits, taught customers how to use the thermostats and informed them about the new rates that would be applied when demand was highest. Participants received notification of the 12 peak events that occurred during the life of the project one day prior to each event and, as result of thermostat adjustments, realized energy savings of 20 percent and bill savings of 20 to 30 percent.

According to an assessment of the project, about 80 percent of participants said that the program met or surpassed their expectations, and 75 percent said they would probably or definitely participate again without the small financial incentive. The assessment called the pilot "a threeway win" that benefited SMUD, participants and society at large through energy efficiency savings.

"The technology has to take care of it for the customer," said Richard Oberg, SMUD's supervising demand-side specialist, noting that new technologies, such as smart phone applications, have the potential to provide information about pricing so that customers can decide remotely whether they want their appliances to be directly regulated.

The utility is proving that energy efficiency and demand response can be connected. It may very well prove to be an example for others to follow.

Laurel Lundstrom is a freelance writer and a contributor to Intelligent Utility magazine, where this story first appeared.

Comments

Value Proposition

The key to the success of both energy efficiency and demand response programs is the attractiveness of the customer value proposition.

Energy efficiency improvements require investment. The savings must be obvious to the customer; and, must provide adequate returns from the customer's perspective.

Demand response involves a level of inconvenience. The savings must be obvious to the customer; and, must compensate for the inconvenience.

To assure that demand response persists, the response must be automatic, in response to decision criteria set by the customer.

It will be very difficult, if not impossible, to satisfy the above criteria without real time pricing.