On-Demand Webcasts

  • Jun 20, 2013 | Energy Central
    Grid threats increase daily - from foreign foes, terrorists, criminals and hackers. Utilities are tasked with guarding against a rising tide of potentially disruptive intrusions into their power grid and electronic networks. What will it take to keep the power system secure - who will orchestrate...
  • Jun 13, 2013 | CallMiner
    In this webinar Jason Gingell, Senior Business Analyst at British Gas, will discuss how his team successfully leveraged insights from speech analytics to improve and sustain contact center performance in areas such as: promotional effectiveness, first call resolution, regulatory compliance, and...
  • Jun 06, 2013 | Energy Central
    Just as advanced analytics help utilities transform terabytes of data into actionable insights, the Utility Analytics Institute helps distill analytics lessons from hundreds of utilities into best practices and clear answers to the industry's top analytics questions.
  • May 16, 2013 | Energy Central
    Demand response, meter data analytics and smart meters are just a few of the hot technologies that utilities are choosing to invest in. These investments are pushing utilities to address data and analytics across their companies, including the areas of customer operations, grid optimization, asset...
  • May 15, 2013 | Energy Central
    Demand response, meter data analytics and smart meters are just a few of the hot technologies that utilities are choosing to invest in. These investments are pushing utilities to address data and analytics across their companies, including the areas of customer operations, grid optimization, asset...
  • Apr 23, 2013 | Energy Central
    Today's utilities must manage an avalanche of customer data while managing business - process changes that come with AMI - such as putting an efficient meter-to-cash process in place to quickly unleash smart meter potential.
  • Mar 20, 2013 | Energy Central
    You are invited to view this on-demand webcast, where we'll be introducing "Let's Get Social: Best Practices in Utility Outage Communications," a utility best practices white paper.
  • Mar 13, 2013 | Energy Central
    Listen in as Michael Yackira, president and chief executive of what has been one of the fastest-growing utilities in America, shares his insights on leadership trends in the industry in a wide-ranging webcast interview.
  • Mar 08, 2013 | Energy Central
    This 60-minute session will focus on hot topics including the latest prognosis for coal-fired generation, the outlook for natural gas in the United States, and the growing interdependence of the gas and power industries. Additionally, all registered attendees will receive a complimentary copy of...
  • Feb 21, 2013 | Energy Central
    Smart grid and smart meter technologies are delivering mountains of new data on operations, customer energy-use patters, and more - leaving utilities with the new challenge of coordinating and orchestrating this information to deliver value. Add in the component of communicating with field workers...