On-Demand Webcasts
-
Jun 13, 2013
|
CallMiner
In this webinar Jason Gingell, Senior Business Analyst at British Gas, will discuss how his team successfully leveraged insights from speech analytics to improve and sustain contact center performance in areas such as: promotional effectiveness, first call resolution, regulatory compliance, and...
-
Jun 06, 2013
|
Energy Central
Just as advanced analytics help utilities transform terabytes of data into actionable insights, the Utility Analytics Institute helps distill analytics lessons from hundreds of utilities into best practices and clear answers to the industry's top analytics questions.
-
May 16, 2013
|
Energy Central
Demand response, meter data analytics and smart meters are just a few of the hot technologies that utilities are choosing to invest in. These investments are pushing utilities to address data and analytics across their companies, including the areas of customer operations, grid optimization, asset...
-
May 15, 2013
|
Energy Central
Demand response, meter data analytics and smart meters are just a few of the hot technologies that utilities are choosing to invest in. These investments are pushing utilities to address data and analytics across their companies, including the areas of customer operations, grid optimization, asset...
-
Apr 23, 2013
|
Energy Central
Today's utilities must manage an avalanche of customer data while managing business - process changes that come with AMI - such as putting an efficient meter-to-cash process in place to quickly unleash smart meter potential.
-
Mar 20, 2013
|
Energy Central
You are invited to view this on-demand webcast, where we'll be introducing "Let's Get Social: Best Practices in Utility Outage Communications," a utility best practices white paper.
-
Mar 13, 2013
|
Energy Central
Listen in as Michael Yackira, president and chief executive of what has been one of the fastest-growing utilities in America, shares his insights on leadership trends in the industry in a wide-ranging webcast interview.
-
Mar 08, 2013
|
Energy Central
This 60-minute session will focus on hot topics including the latest prognosis for coal-fired generation, the outlook for natural gas in the United States, and the growing interdependence of the gas and power industries. Additionally, all registered attendees will receive a complimentary copy of...
-
Feb 21, 2013
|
Energy Central
Smart grid and smart meter technologies are delivering mountains of new data on operations, customer energy-use patters, and more - leaving utilities with the new challenge of coordinating and orchestrating this information to deliver value. Add in the component of communicating with field workers...
-
Feb 05, 2013
|
Energy Central
Home to Colorado State University, The City of Fort Collins has embarked on a smart grid journey with the help of a grant from the Department of Energy. During this webinar, Dennis Sumner, Senior Electrical Engineer, SGIG Project Manager, City of Fort Collins Utilities, will share what drivers...
